Information We Collect
- Contact details submitted through forms, email, and direct outreach.
- Project-related operational data required to deliver contracted services.
- Technical usage data such as page analytics, performance signals, and security logs.
How We Use Information
- To respond to inquiries, scope projects, and provide contracted deliverables.
- To maintain secure, reliable automation and web systems for clients.
- To generate invoices, process payments, and maintain legal/compliance records.
Data Sharing
We do not sell personal information. We only share data with essential service providers (for example payment processors, infrastructure providers, analytics tools, and legal/accounting advisors) when required to deliver services or comply with law.
Data Retention
We retain data only for as long as operationally necessary, contractually required, or legally mandated. Inactive project records are reviewed periodically and archived or deleted based on business and legal obligations.
Security Controls
- Role-based access controls and credential management standards.
- Encrypted transmission for web traffic and data exchanges.
- Routine monitoring and operational logging for incident response.
Your Rights
You may request access, correction, deletion, or export of your personal information, subject to legal and contractual limits. Send requests to escalona@escalonalabs.com.
Contact
Privacy questions can be sent to escalona@escalonalabs.com or by mail to Escalona Labs LLC, Miami Lakes, Florida, USA.